
Burst Pipes
A split supply line can dump a lot of water into a wall cavity very quickly. We chase the shut-off point first, then the pipe itself. The full rundown sits on burst pipes.
Plumber Taigum answers the urgent calls: burst pipes, overflowing toilets, hot water that has quit and gas leaks, anywhere in Taigum or the streets joining onto it. Water moving through a wall, a floor or a light fitting is an emergency, full stop. For everyday repairs and installs, start at the Taigum home page.
If we're late, $100 comes off your bill

Some things needed a phone call ten minutes ago. This band separates what needs a plumber now from what can hold until a booked visit:
If your problem is not on that list, it likely still needs a plumber, just not an urgent one. A booked visit through the right page costs you nothing in panic and gets the same licensed team.

Something leaking, flooding or smelling of gas? First steps:

Poplar Place and Egret Place sit low in the north-east, and when Cabbage Tree Creek rises, the floor wastes and gully traps on those blocks push water back up into yards before anywhere else in the suburb sees it.
Most houses here run second-generation hot water units, and across the townhouse rows you will often find the tank and its isolation valve tucked into a courtyard cupboard or a side passage. Knowing where that valve sits matters most in the small hours.
In two-storey townhouse rows, when a flexi hose splits under an upstairs basin, the water can travel down a shared wall unseen and turn up as a stain in the unit below.
Every emergency below gets its own page, with the make-safe steps and the likely causes spelled out:

A split supply line can dump a lot of water into a wall cavity very quickly. We chase the shut-off point first, then the pipe itself. The full rundown sits on burst pipes.

Water crossing the bowl rim is a health issue, not just a mess, so it gets treated with the isolation tap first and the mop second. Start at toilet overflowing.

A tank that died overnight usually means a dead element or a leak from the base, two very different jobs. Read no hot water before you go shopping for a whole new system.

If you can smell gas, leave the property and call from outside, because this is the one job nobody should ever hunt for themselves. The gas leaks page explains why.
$0 call-out fees, available 24/7, and same-day where we can.

The short test has three questions. Is it dangerous, is it damaging the house, or will it be worse by morning? Any yes means call now.
Every house has a shut-off at the water meter, usually near the front boundary. Turn it fully clockwise, then open an outside tap to bleed the pressure off the pipes.
Tanks have their own valve on the cold inlet. Closing it stops a leaking tank without cutting water to the whole house, which matters when the visit is still an hour out.
Do not look for the source and do not flick a single switch anywhere inside. Step outside, and ring from the footpath or a neighbour's place instead.
A single dripping tap, a shower draining slowly, a mixer weeping around the cartridge: all fine for a booked visit. Book one through tap repairs or leak detection when it suits.

From November to March, thunderstorms are a fixture here, and when one parks itself over the catchment, overland flow along Church Road and the Taigum Square access road can lift gully covers and choke yard drains with silt and wet leaves.
The creek's lowest reach, near where the Gateway Motorway clips the north-eastern corner, also sits inside the storm-tide mapping. A creek flood and a storm surge are different events, but both of them finish in the same low yards.

A tank that gave up overnight means a house full of cold showers before school, which is the classic cold-morning emergency call here.
Surcharged gully traps, flooded laundries and the clean-up after a storm along the creek fringe, where most of the work runs through drainage rather than this page. If your emergency turned out to be a drain problem all along, blocked stormwater and CCTV drain inspections are where that gets sorted.

Call (07) 3067 4119 and explain what's happening in Taigum. A few quick questions let us load the right parts for the first visit.

Flat-rate pricing with no hidden fees, agreed before any work starts. Once you approve it, we get going.

We shut the water, the gas or the tank down at the right valve, deal with the dangerous part first, and only then start on the repair and the clean-up.

Use card or EFTPOS on site when the job is finished, or ask us about Fix now, pay later.

Jobs in Taigum come with zero call-out fees, and there's no extra fee for nights, weekends or public holidays.
The work is backed by our Fix-It-or-It's-Free guarantee (T&Cs apply), and if we're late, $100 comes off your bill.
Every job is handled by a licensed plumber under QBCC No: 15024607, with a lifetime labour warranty on the labour.
Locally owned and operated, licensed and insured, with flat-rate pricing.
Emergencies are exactly when that list matters most, because nobody wants a price conversation while water is still spreading across the floor.

Most urgent calls end with a follow-up booked before we leave. A tank that leaked from its base becomes a hot water replacement, and a burst flexi hose becomes new hoses plus a check of every other one in the house.
If the emergency was a drain backing up, the diagnosis runs through the drainage overview, and hot water repair covers the systems that can be saved instead of swapped.
Water that will not stop, a toilet overflowing onto the floor, a gas smell around the house, or hot water gone from every tap all count as emergencies worth calling about straight away.
Yes, if water is pouring somewhere it should never reach, because the meter tap usually sits just inside your front fence and closing it stops the flow while you ring us with dry feet.
Urban Utilities looks after the public sewer and water mains in the street, and the pipes on the house side of that connection are yours, so an overflow inside your boundary is a call to us.
Overland flow crosses the low streets here faster than small lot drains can clear it, so gully traps surcharge and push silt and leaves back into yards until the rain eases off.
It can be, because a tank leaking from its base loses water the whole time, so shut the isolation valve and call, while a dead element on a sound tank can usually wait a day.
Call (07) 3067 4119, tell us your street and what you're looking at, and we will set the visit and talk you through any shut-off steps while a plumber is on the road to you.
Pick up the phone and call (07) 3067 4119. We're available 24/7, there are $0 call-out fees and flat-rate pricing on Taigum jobs, and we work under QBCC No: 15024607, same-day if we can.
Current offers:
Not sure it counts as an emergency? Ring anyway and tell us what you're seeing. We would rather talk you through a shut-off valve for nothing than hear about it after the carpet has gone.
To claim your $0 call-out fee, call (07) 3067 4119 today.